Terms & Conditions
Terms & Conditions for Premium Cards
All terms and conditions relating to the supply of products from Premium Cards website are covered below. Please read all terms and conditions carefully before placing an order. By ordering any of our Products, you agree to be bound by these terms and conditions. Please print a copy of these terms and conditions for future reference. By purchasing from Premium Cards you have entered into a binding agreement with us and have agreed to accept these terms and conditions.
Premium Cards uses reasonable efforts to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability.
You are responsible for maintaining the confidentiality of your account details, account name and password, if applicable. You are responsible for all activities that occur under your account, including without limitation, all uses of your account number, account name or password by someone else, regardless of whether you expressly authorized the use. You agree to notify Premium Cards immediately of any unauthorized use of your account or any other breach of security. Premium Cards will not be liable for any loss that you incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Premium Cards or another party due to someone else using your account or password. You may not use anyone else's account at any time without the account holder's permission.
1. ABOUT PREMIUM CARDS
premiumcards.uk is a website operated by SeeThrough Media Ltd
2. SERVICE AVAILABILITY
Our site is only intended for use by people resident in the United Kingdom. We do not accept orders on this site from individuals outside the United Kingdom.
3. AVAILABILITY OF ORDERED GOODS
Premium Cards will notify you if it has insufficient stock to deliver the goods ordered by you. Any sum debited by Premium Cards from your Bank account will be re-credited. Premium Cards will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 21days of your order. Premium Cards will not be obliged to offer any additional compensation for disappointment suffered.
Premium Cards runs special offers to bring our customers the best value. Special offer stocks are limited at the special offer price, and subject to availability. Our website is updated regularly however please be aware that the process takes a few hours. Please note that the price the goods are offered for tender are as displayed in the Shopping Basket. Rest assured your credit card will only be debited as your order or individual items from your order are dispatched.
4. RISK AND TITLE
4.1. Once purchased, the Products will be at your risk from the time of delivery.
4.2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
5. DELIVERY OF GOODS TO YOU
5.1. Premium Cards will post the goods ordered by you to the person and address you give Premium Cards at the time you make your order.
5.2. Delivery will be made as soon as possible after your order is accepted and in any event within 21 days of despatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing.
5.3. Premium Cards accepts no responsibility for deliveries being missed due to non payment. It is the customers responsibility to ensure that full payment is made before delivery can take place.
6. REFUNDS & ORDER CANCELLATION POLICY
You have the right to cancel your order within 12hours of payment received. We are unable to amend an order once it has been submitted; however it may be possible for us to cancel your order on your behalf. If your order has already been despatched when you choose to cancel, you will need to follow our Returns Policy below.
6.1 We Reserve the right to rectify defective work by reprinting and shall not be liable to refund.
6.2 Premium Cards will credit your account if we deem a refund should be made.
6.3 If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.
6.4 If you do opt to have work re-done by a third party without reference to us you automatically revoke your right to any remedy from us.
6.5 All defective work must be returned to us before replacement, if the subject work is not available we will assume that it has been accepted and no replacement will be provided.
6.6 Refunds will take 3 to 4 working days to complete once Premium Cards has agreed to refund. This cannot be completed any faster.
6.7 CANCELLATION CHARGES Any costs incurred for work already carried out up to the date of written cancellation will also be charged for and deducted before any refunds are made. If the order has not yet been paid for then an invoice will be raised for the amount concerned and sent to the responsible party.
7.1 - Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish. Premium Cards will not accept liability or responsibility for any variations in colour or any other defects or irregularities as a result of this.
7.2 - If whilst performing a standard or advanced (proofing) check, Premium Cards discovers that the Artwork provided by the customer is defective or incorrect, Premium Cards will notify the customer. It is the customers responsibility to either provide the corrected artwork, or give permission for Premium Cards to the make the necessary changes (charges will be applicable). If the customer chooses to proceed without making the advised corrections, then they do so at their own risk. We will not be help responsible for any mistakes, viewing, spelling, punctuation, contact details or layout.
7.3 - Please check proofs thoroughly as once passed, all proofs are deemed correct and ready to go print and the responsibility passes to the customer. You will need to view all proofs at 100% to see the exact size of your product when printed. We will not commence print until we have received a copy of the final proof with a written confirmation to go to print, via email, fax or post.
7.4 - Final proofs must be signed off by the customer in writing, and the sign off email received by Premium Cards before 5pm, on the day that the proof was sent, in order to receive the prints for the agreed deadline.
8. YOUR STATUS
By purchasing any products from Premium Cards through our website you warrant that: a. You are legally capable of entering into binding contracts. b. You are at least 18 years old.
9. ACKNOWLEDGMENT OF YOUR ORDER
Once your order has been submitted, we will notify you via email to confirm receipt of your order. If you do not receive this confirmation email within 12 hours, please email us on firstname.lastname@example.org Alternatively, contact us via our website.
10. SUSPENSION AND TERMINATION OF ACCOUNT
11. CUSTOMER INFORMATION
The personal data (for instance name, address, payment information) you have provided us with will be used for the fulfilment and processing of the contract. If you have agreed to us doing so, we will also use your data to inform you about our latest products and other news concerning our offers. You are entitled to withdraw your agreement at any time. Additionally, you have the right to request us to change or delete your data. This process will not entail any further costs, except those charged by your provider for sending emails. If we alter or delete your personal data you have the right to be informed. We store your personal data as well as data concerning your order for the purposes of fulfilling the Contract. You will receive all information concerning the formation and the implementation of the Contract, your order data as well as our Terms and Conditions (T&C) in an email confirming your order. You can save this email on your PC which will enable you to access these data at any time. Additionally, you can access your personal data as well as data concerning your order in the customer area of our web portal.
If you have any questions concerning data protection, please feel free to contact our customer service. email@example.com
12. IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and improve the layout of the site. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, like almost all e-commerce websites, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: • To estimate our audience size and usage pattern. • To store information about your preferences, and so allow us to customise our site according to your individual interests. • To speed up your searches. • To recognise you when you return to our site.
13. PRICE AND PAYMENT
13.1 The prices of any products will be as quoted on Premium Cards website from time to time, except in cases of obvious error.
13.2 Premium Cards can charge a fee for processing payment. This fee will depend on the payment method used and will be clearly shown on the website before your order is finalised.
13.3 Premium Cards website contains a large number of Products and it is always possible that, despite our best efforts, some items may on occasion be incorrectly priced or errors.
13.4 Premium Cards is under no obligation to provide the Product to you at the incorrect (lower) price, even after it has sent you an Order Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a ‘mis-pricing’.
13.5 Payment for all Products must be by credit card (MasterCard and Visa), debit card (Switch, Solo, Visa, Visa Electron and Maestro) through the company Paypal.
13.6 The stated prices apply on the condition that the order data on which the prices are based does not change after conclusion of the Contract. Costs caused by subsequent changes instigated by the customer will be charged separately.
13.7 Premium Cards will send invoices solely by email with a qualified electronic signature. By submitting an order the customer agrees to this form of invoicing. Payments will be due regardless of whether and when an invoice is issued.
13.8 Unless specified otherwise on the Order Confirmation, the gross total price will be due for payment immediately after conclusion of the Contract (receipt of the Order Confirmation).
Obvious defects in delivered goods must be reported to us within 24 Hours of receipt.
15. OUR LIABILITY
15.1 Premium Cards warrant that any Product purchased from us through our website is of satisfactory quality.
15.2 Our liability for any Product purchased through our site is strictly limited to the purchase price of that Product.
15.3 This does not include or limit in any way our liability:
a. For death or personal injury caused by Premium Cards negligence
b. Under section 2 (3) of the Consumer Protection Act 1987
c. For fraud or fraudulent misrepresentation
d. For any matter for which it would be illegal for Premium Cards to exclude, or attempt to exclude, its liability.
15.4 If part of the delivery has defects, this will not authorize the customer to object to the entire goods.
15.5 Premium Cards has no influence on the contents of the printed Products.
16. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications Premium Cards sends to you should be in writing. When using its website, you accept that communication with Premium Cards will be mainly electronic - we will contact you by email. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that Premium Cards provides to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
All notices by you to Premium Cards must be given to Premium Cards OR info@Premium Cards. We may give notice to you at either the email or postal address you provide when placing an order, or in any of the ways specified. Notice will be deemed received and properly served 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that it was properly addressed, stamped and placed in the post and, in the case of an email, that it was sent to the specified email address.
18. TRANSFER OF RIGHTS AND OBLIGATIONS
18.1 The Contract between you and Premium Cards is binding on both parties and on their respective successors and assignees.
18.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
18.3 Premium Cards may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of its rights or obligations arising under it, at any time during the term of the Contract.
19. EVENTS OUTSIDE OUR CONTROL
19.1 Premium Cards will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under a Contract that is caused by events outside its reasonable control (Force Majeure Event).
19.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond its reasonable control and includes in particular (without limitation) the following: a. Strikes, lock-outs or other industrial action. b. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war. c. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster. d. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport. e. Impossibility of the use of public or private telecommunications networks. f. The acts, decrees, legislation, regulations or restrictions of any government.
19.3 Premium Cards performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and it will have an extension of time for performance for the duration of that period. Premium Cards will use its reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which its obligations under the Contract may be performed despite the Force Majeure Event.
20.1 If Premium Cards fails, at any time during the term of a Contract, to insist upon strict performance of any of the customer's obligations, or any of these terms and conditions, or if it fails to exercise any of the rights or remedies to which it is entitled, this will not constitute a waiver of such rights or remedies and will not relieve the customer from compliance with such obligations.
20.2 A waiver by Premium Cards of any default will not constitute a waiver of any subsequent default.